KSThree.com

084 911 3333

11 Reasons to get your Internet from KSThree.com

1. Top Level Support
No waiting for ages on the phone for support. We will report line faults promptly via WhatsApp (0725666101) or Phone (0849113333). We will also come out to you if there is a problem that can’t be resolved remotely, and we will come promptly. (Restricted to Durban and Surrounds for now)

2. Lower Contention Ratios
We don’t go over board when selling capacity on our network. We keep the number of users low in relation to our network capacity. This is better for Streaming and Gaming.

3. No SoftCap or Long Term Throttling
You only get throttled when the network is busy, when the network is not busy the account is opened up.

4. No Contracts EVER
We mean it, we want our customers doing business with us because we are the best, not because there is a piece of paper that tells you to.

5. Access via Multiple Networks
We currently offer access on the following networks: OpenServe, Vumatel, iSpot and Rain. We are also in the process of adding more networks. So we can offer connectivity on any of the listed networks, meaning you are not stuck with one network if line quality is terrible.

6. Referral Commissions
We are currently launching a referral commission structure, which means, as a KSThree.com customer, you will get a monthly on going commission for every customer you refer to us, paid directly into your bank account.

7. Separate Networks
We run separate backend infrastructure for each level of connectivity. So if you are on a Premium Package, you will not be bottled down by the users of our standard package. You will be guaranteed a better service for which you are paying.

8. Wide Technical Skillsets in House
We are able to offer a wide range of support solutions, meaning that you will always get a qualified and experienced person tracking and sorting your support issues.

9. No Queues
Never stand in a queue. You can send your requests to us via WhatsApp (0725666101) or Phone (0849113333). We will even come to you if need be. (Restricted to Durban and Surrounds for now)

10. No Broken Telephone Syndrome
You will be able to speak directly to the person handling your account or support. No need to deal with third parties and hope the message gets through.

11. You Are Not A Number
We like to get to know our customers and build a relationship. We learn what they like and what they need. We will advise them for the best solution to match these requirements, putting the customer first, not the profit.

What you need to know when subscribing to NetFlix or ShowMax

Streaming has become the latest buzz word, but a lot of people sign up for a streaming account and are sorely disappointed at the quality they get and how much of their bandwidth is used.

First off, let’s just point out, uncapped data is not suitable for streaming. Anyone who tells you otherwise is fooling you. The problem with uncapped data is that there is usually a fairly high ratio of users per Mbps of data speed sold. So when the network gets busy, the stream gets bad.

When we say bad, it means that the video either buffers, gets blocky, resolution drops, or it just plain stops and doesn’t work.

So we called Netflix in Tampa, Florida, USA, and this is what they said:

Standard Definition (SD) has a resolution of 480p, like an old tube style TV set. It requires an Internet speed of 3Mbps. So a 4Mbps line with a capped account is a good choice to start.

High Definition (HD) has a resolution of 1080p, like a standard flat panel TV set. It requires an Internet speed of 5Mbps. So a 10Mbps line with a capped account is the choice here.

Ultra High Definition (4K) has a resolution of 2160p, which the very fancy modern and expensive TV sets boast. It requires a whopping speed of 25Mbps. So a 40Mbps line with a capped account is the obvious choice here.

So you need to ask yourself, how much am I willing to spend to get my fix of Game of Thrones?

The next thing you need to take into account is availability of line speed in your area. You can give us a call on 084 911 3333 or email us on sales at ksthree dot com and we will confirm that with Telkom for you. Even if you are not our customer, we will still assist you with this.

When rolling out new technologies, Telkom seems to target areas with a higher average speed base than areas with a lower average speed base. So if you live in an area where almost everybody had a 10Mbps ADSL line, chances are you already have 40Mbps VDSL available to you. If your average is say 2Mbps, then you probably won’t get much joy.

But in saying that, Telkom appears to have put the brakes on VDSL roll out in favor for Fibre to the Home or Fibre to the Business which has speeds of up to 100Mbps, and is less susceptible to cable theft, unlike the copper based ADSL and VDSL counterparts.

Again, contact us and we will check for you.

So what about the data usage?

Well, at SD will use about 1.3GB per 60 minutes of viewing. HD will use about 2.2GB per 60 minutes of viewing. With 4K you can expect to burn through a whopping 11.2GB per 60 minutes of viewing.

So use this as a benchmark when choosing how much bandwidth you buy. Remember, with KSThree.com you can upgrade and downgrade your monthly purchase with just a weeks notice.

Finally, what about Running the TV on WiFi?

WiFi is great. It allows you to have ZERO wires, but their is only so many radio channels and everybody has WiFi now. If you and your neighbours are all on the same channel, then you have to share it, which means you won’t get full WiFi speed.

If your TV has a network speed test function, like Ookla SpeedTest.net, then use it to test it out, or you can download their app on your mobile device to test it out.

Sometimes, running a cable from the router to the TV is best. We can supply you a ready made cable to the length that you need, so you can run it yourself and save some money. Seriously, it’s not rocket science.

The ShowMax website had no contact numbers on it, but it did say that their resolution is up to 720p. But the resolution will automatically adjust depending on your Internet speed. They claim that you don’t need more than 4Mbps, and even a 2Mbps line will work.